Treasure Tails Donations Volunteer

Treasure Tails retail store is part of the Georgian Triangle Humane Society and raises money by selling high quality home décor, women’s apparel, collectables, antiques and more, generously donated by our community.

All profits from sales go directly to supporting the Animal Centre and historically Treasure Tails has been one of the GTHS’ largest fundraisers.

As a Treasure Tails Donations Volunteer, you will report to the Store Manager and will assist with receiving, pricing and merchandising good quality, saleable items being donated to the store by members of our community. You will also be expected to promote awareness of the GTHS, its public programs, promotions and the Animal Centre.
Time Commitment
Able to commit to a minimum of 2 two and a half hour shifts per week, Wednesday to Saturday 9am-11.30pm (shifts available will be discussed at time of application). Volunteers are expected to arrive at least 15 minutes prior to their shift, to prepare for the first donations appointment of the day and for any personal shopping. A minimum commitment of 6 months is required.
Roles and Responsibilities
  • Assist with the arrival of incoming donations
    • Ensure items are ‘Approved Donations’ and are in saleable condition
    • As appropriate, politely decline donations and recommend other outlets
    • Represent the GTHS and Treasure Tails in a professional manner
    • Respond to donor enquiries relating to the organization, its services and programs
    • Thank donors for their generosity
    • Carry boxes / bags from donors’ vehicles into the receiving area
    • Sanitize door between donors, as appropriate
  • Price items consistently, following guidelines
  • Merchandise items in store, following best practices
  • Maintain a tidy receiving area
  • Group packing materials for re-use instore or to be recycled / thrown away
  • Flatten unwanted cardboard boxes and dispose of recycling / garbage
  • Follow appropriate protocol, policies and procedures
  • 18 years of age or older
  • A recent police check is required
  • Dependable and self-motivated
  • Have a strong work ethic
  • Retail, merchandising or customer service experience is helpful but not a requirement
  • Able to engage with the public, in an outgoing and polite manner, on behalf of Treasure Tails and the GTHS
  • Able to stand, bend, lift, assist with heavy loads (including large décor pieces and furniture) and to climb a short step ladder
  • Able to stay longer than 2.5 hours when incoming donations are larger than anticipated

Stay informed on GTHS events, initiatives and programs. Learn how the GTHS team is serving the pets and people of the South Georgian Bay Area. Read heart-warming Happy Tails about GTHS Alumni. See a lot of really cute pictures of dogs and cats!