Clinic Admin Volunteer

The GTHS runs a low-cost Rabies Vaccine and Microchip Clinic eight times a year for local pet owners; four on-site at our Animal Centre and four off-site at various venues within the community. Providing these services protects cats and dogs against the deadly Rabies disease and allows animals to be quickly reunited with their families when lost.

In 2022, 71 pets were microchipped and 202 pets in our community were immunized against rabies.

Description
Reporting to the Hospital Administrator, the Clinic Admin Volunteer will be responsible for liaising onsite with pet owners before and after their pet’s appointment, and overseeing patient information, as well as vaccine and microchip documentation.
Time Commitment
Eight Fridays across the course of the year for approximately 2.5 hours per Clinic; from 9.45am until approximately 12.15pm. Clinic dates for the year will be provided at time of application. A minimum commitment of 6 months is required.
Roles and Responsibilities
  • Set up greeting station (tables and chairs) for off-site clinics
  • Ensure clinic schedule, patient records and payment information are available before first clinic appointment
  • Greet and register pet owners as they arrive onsite
  • Liaise with pet owners to ensure appointment / patient records are complete and when last vaccines took place
  • Accept payment for services, as appropriate
  • Complete and tally payment activity sheet (for hand-in to Hospital Administrator at end of clinic)
  • Answer questions pertaining to vaccination and microchipping process, risks, etc.
  • Promote GTHS programs and services
  • Assist Clinic Technician Aide as required
  • Regularly sanitize surfaces and items touched
  • Dispose of any garbage and recyclables
Qualifications
  • 18 years of age minimum
  • Punctual and reliable
  • Demonstrates understanding and passion for animal welfare
  • Diligent compliance with guidelines and protocols for personal and animal safety
  • Self-motivated and energetic
  • Able to work in a very fast paced environment
  • Excellent customer service and interpersonal skills
  • Excellent time management and organizational skills
  • Confident handling cash and accepting payments electronically
  • Basic math (for providing change and tallying payment activity sheet)
  • Able to work independently and as part of a team
  • Works cooperatively and effectively with others
  • A criminal record (police) check is required
 Working Conditions:
  • Physical demands of the position include: standing for duration of shift, some bending, kneeling and carrying cats in carriers with a potential maximum weight of 20lb / 9.1kg

Stay informed on GTHS events, initiatives and programs. Learn how the GTHS team is serving the pets and people of the South Georgian Bay Area. Read heart-warming Happy Tails about GTHS Alumni. See a lot of really cute pictures of dogs and cats!