Volunteer at Treasure Tails in Collingwood for Georgian Triangle Humane Society

Treasure Tails Social Media Volunteer

Treasure Tails retail store is part of the Georgian Triangle Humane Society and raises money by selling high quality home décor, women’s apparel, collectables, antiques and more, generously donated by our community.

All profits from sales go directly to supporting the Animal Centre and historically Treasure Tails has been one of the GTHS’ largest fundraisers.

Description

Reporting to the GTHS Fundraising Coordinator, the Social Media Volunteer will help create content for the Treasure Tails Facebook account. This role will involve taking photographs of select products in-store (when the store is closed) and posting them on the TT Facebook account with descriptions.

Time Commitment

Approximately 1 hour in-store once to twice a week and up to 2-3 hours per week creating and scheduling posts. A minimum commitment of 6 months is required.

Roles and Responsibilities

Main areas of responsibility:

Work with the Fundraising Coordinator on a strategy for marketing the Treasure Tails store on Facebook, and brainstorm unique and engaging posts
Visit the Treasure Tails store to photograph items of interest
Schedule posts in the GTHS Content Calendar

Qualifications

18 years of age minimum
A recent police check is required
Social media savvy (Facebook especially)
Experience in Communications and/or Marketing and Sales
Access to a smartphone that can take high resolution photos
Light graphic design skills would be an asset
Experience with website maintenance
Self-motivated, with proven ability to complete tasks with competency and accuracy
Excellent time management and organizational skills
Able to work independently
Works cooperatively and effectively with others
Access to transportation

Working Conditions:

Working at Treasure Tails store, using own smartphone
Working from home, using own computer

Customer Service Treasure Tails Volunteer

All profits from sales go directly to supporting the Animal Centre and historically Treasure Tails has been one of the GTHS’ largest fundraisers.

Description

As a Treasure Tails Customer Service Volunteer, you will report to the Store Manager and will be responsible for the day-to-day customer service operations at the store, including sales, interacting with customers, money transactions, light housekeeping of the store premises and arranging items for display. You will also be expected to promote awareness of the GTHS, its public programs, promotions and the Animal Centre.

Time Commitment

Able to commit to a minimum of one shift per week, Sunday to Wednesday 10.45am until approximately 3.30pm, Thursdays, Fridays and Saturdays 9.45am until approximately 1pm or from 1pm until approximately 5pm (shifts available will be discussed at time of application), or regular ad hoc shift coverage. Volunteers are expected to familiarize themselves with new items instore and special promotions at the start of their shift. A minimum commitment of 6 months is required.

Roles and Responsibilities

Main areas of responsibility:

Provide assistance and excellent customer service to customers instore
Respond to telephone / in person enquiries
Coordinate with donors to book computerized donations appointments
Proactively promote items on special offer
Handle money and electronic sales transactions
Record purchases by hand
Wrap / bag purchases
Sanitize counter between every customer
Monitor customers’ movements and blind spots for theft prevention purposes
Respond to / refer enquiries relating to GTHS services and the animal centre
After closing, tally day’s transactions, then photograph and email Daily Receipts slips
Sweeping / vacuuming and mopping prior to store opening or after closing
Follow appropriate protocol, policies and procedures

Assistance when store is less busy:

Assist with acceptance of items being donated, if / as appropriate
Assist with merchandising of incoming goods and / or filling gaps post-sale (hanging and on shelves)
Tidy and replenish jewellery and watch displays, as appropriate
Dusting and maintain tidy store

Qualifications

18 years of age or older
A recent police check is required
Dependable and self-motivated
Have a strong work ethic
Retail or customer service experience is helpful but not a requirement
Able to engage with the public, in an outgoing and polite manner, on behalf of Treasure Tails and the GTHS
Comfortable using the telephone and an electronic calendar (such as Outlook)
Able and comfortable photographing and emailing images from personal cellphone
Able to add, subtract and calculate percentages (a calculator is available)
Confident handling money and sales transactions
Able to stand for several hours, to climb a short step ladder and to assist with occasional heavy loads (large décor pieces or furniture)

Treasure Tails Donations Volunteer

All profits from sales go directly to supporting the Animal Centre and historically Treasure Tails has been one of the GTHS’ largest fundraisers.

Description

As a Treasure Tails Donations Volunteer, you will report to the Store Manager and will assist with receiving, pricing and merchandising good quality, saleable items being donated to the store by members of our community. You will also be expected to promote awareness of the GTHS, its public programs, promotions and the Animal Centre.

Time Commitment

Able to commit to a minimum of 2 two and a half hour shifts per week, Wednesday to Saturday 9am-11.30pm (shifts available will be discussed at time of application). Volunteers are expected to arrive at least 15 minutes prior to their shift, to prepare for the first donations appointment of the day and for any personal shopping. A minimum commitment of 6 months is required.

Roles and Responsibilities

Assist with the arrival of incoming donations
- Ensure items are ‘Approved Donations’ and are in saleable condition
- As appropriate, politely decline donations and recommend other outlets
- Represent the GTHS and Treasure Tails in a professional manner
- Respond to donor enquiries relating to the organization, its services and programs
- Thank donors for their generosity
- Carry boxes / bags from donors’ vehicles into the receiving area
- Sanitize door between donors, as appropriate
Price items consistently, following guidelines
Merchandise items in store, following best practices
Maintain a tidy receiving area
Group packing materials for re-use instore or to be recycled / thrown away
Flatten unwanted cardboard boxes and dispose of recycling / garbage
Follow appropriate protocol, policies and procedures

Qualifications

18 years of age or older
A recent police check is required
Dependable and self-motivated
Have a strong work ethic
Retail, merchandising or customer service experience is helpful but not a requirement
Able to engage with the public, in an outgoing and polite manner, on behalf of Treasure Tails and the GTHS
Able to stand, bend, lift, assist with heavy loads (including large décor pieces and furniture) and to climb a short step ladder
Able to stay longer than 2.5 hours when incoming donations are larger than anticipated

Jewellery Volunteer – Treasure Tails Team

All profits from sales go directly to supporting the Animal Centre and historically Treasure Tails has been one of the GTHS’ largest fundraisers.

Description

Task Specific Treasure Tails Volunteers report to the Store Manager and will provide assistance within their field of expertise or area of interest, (identification / cleaning / carding / pricing of jewellery / watches / purses, window dressing, storage of seasonal items, research, transportation, assistance at estate donations, etc.). All Treasure Tails Volunteers are expected to promote awareness of the GTHS; its programs, services, events and the Animal Centre. Based on the role undertaken, this position may require volunteering from home, offsite and / or whilst the store is closed.

Time Commitment

This position is ideal for applicants who do not wish to volunteer in-store or are unable to commit to a specific day and time for their shift. Based on the role undertaken, Task Specific Volunteers’ hours will vary (from several hours each week, to only a few hours each month). A minimum of commitment of 6 months is required.

Roles and Responsibilities

As determined based on each Volunteer’s experience, skill set and area of interest

Qualifications

18 years of age or older
A recent police check is required
Dependable and self-motivated
Have a strong work ethic
Adheres to appropriate protocol, policies and procedures

Volunteer At Our Treasure Tails Store In Downtown Collingwood

Treasure Tails Social Media Volunteer

Description

Time Commitment

Roles and Responsibilities

Qualifications

Customer Service Treasure Tails Volunteer

Description

Time Commitment

Roles and Responsibilities

Qualifications

Treasure Tails Donations Volunteer

Description

Time Commitment

Roles and Responsibilities

Qualifications

Jewellery Volunteer – Treasure Tails Team

Description

Time Commitment

Roles and Responsibilities

Qualifications

Our Identity

Connect with Us

Our Services

Get Involved

Follow Us