Help Animals Find Their Forever Home & Support Their Adopters

Adoption Team Transfer Volunteer

The Georgian Triangle Humane Society is a not-for-profit charity that provides abandoned, neglected and abused domestic animals a second chance in life at a forever home. The Adoptions Team facilitates the adoption and subsequent retention of approximately 1300 homeless animals annually, and the Adoptions Team Transport Volunteer contributes towards this success by travelling to/from GTHS Adoption Partners’ locations in the South Georgian Bay area. The most frequently travelled to locations are based in Barrie, Collingwood, Orillia, Owen Sound, Stayner and Wasaga Beach.

Description
Reporting to the Adoptions Coordinator, the Adoption Team Transport Volunteer is responsible for safely transporting adoptable GTHS cats and kittens to pet stores, to attract adopters in that community. On occasion, any remaining cats or kittens will be collected and returned to the GTHS Animal Centre.
Time Commitment
With the exception of regular trips to Barrie (during a two week period each month), adoptions transportation takes place on an ad hoc, as needed, basis. Volunteers can select which transfers they’d like to assist with and the length of time volunteered will depend on the collection/drop-off point for each journey.
Roles and Responsibilities
  • Maintain clean and tidy GTHS van (inside and outside), if used
  • Replenish fuel in GTHS van, if used
  • Ensure any appropriate documentation is available for the Adoption Partner
  • Liaise with staff at the GTHS Animal Centre and at the Adoption Partner’s location upon drop-off/collection
  • Bring completed adoption paperwork and cash, if any, back to the Animal Centre
  • Load/unload animals in carriers
  • Ensure animals are safe and secure
  • Follow appropriate protocol, policies and procedures
  • Ensure photocopy of valid/most recent version of G2 driver’s license is retained by GTHS
Qualifications
  • Valid G2 driver’s license
  • Clean criminal record police check
  • A commitment to animal welfare
  • Self motivated
  • Ability to follow protocol
  • Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of this volunteer role and of the organization
  • Review and sign-off of the Driving Record Certification Form and GTHS Van Use Agreement Form
Note:  Applicants’ driving records and offences will be reviewed to determine GTHS van insurance coverage and premiums, which may impact acceptance to become an Adoptions Team Transport Volunteer.

Feline Adoption Administrative Volunteer

The Georgian Triangle Humane Society is a not-for-profit charity that provides abandoned, neglected and abused domestic animals a second chance in life at a forever home. The Adoptions Team facilitates the adoption and subsequent retention of approximately 1200 homeless animals annually, and the Feline Adoption Administrative Volunteer contributes towards this success by touching base with all GTHS Cat Adopters.

Description
Reporting to the Adoptions Coordinator, the Feline Adoption Administrative Volunteer is responsible for helping to manage the Cat Adoption Follow-up for the Georgian Triangle Humane Society. The incumbent represents the GTHS in a professional manner and is responsible for touching base with all GTHS Cat Adopters in a timely manner and recording communications with Cat Adopters. Key components of this role will be to prevent adoption returns and transition adopters into donors, utilizing exceptional customer service skills.
Time Commitment
4-6 hours per week, working from home. A minimum commitment of 6 months is required.
Roles and Responsibilities
Complete post-adoption follow-up
  • Adoption Administrative Volunteer will be expected to use a GTHS provided Microsoft Office email address
  • On a weekly basis, send a follow-up email to our recent adopters (list of animals adopted will be provided each week by the Adoptions Coordinator)
  • Enter Adopters’ information into Sumac
  • Research Adopters in Petpoint and Sumac for any staff memos about the adopted animals
  • Contact GTHS Cat Adopters 7-10 days post-adoption, after double-checking Petpoint for any recent communications between Adopters and GTHS staff members
  • Follow the GTHS script for all post-adoption emails and phone calls
  • Record details of all post-adoption Adopter communications in the Sumac database
  • Relay any concerns requiring attention or action to the Adoptions Coordinator
  • Write and mail a hand-written ‘thank you’ card to GTHS Adopters within a few weeks post-adoption (cards and stamps are collected from the Animal Centre, as needed)
  • Consistent and open communication with the Adoptions Coordinator
Respond to enquiries
  • Provide responses to any general questions raised about the GTHS
  • Must be familiar with GTHS adoption process and able to answer basic questions about the organization
  • Ensure any behavioural or health related questions specific to the Adopter’s animal immediately get directed to the Adoptions Coordinator
  • Ensure any important information is captured in the appropriate database(s)
  • Direct additional Adopter information requests or follow-up calls to the appropriate GTHS staff member by email
Optimize contact with Adopters
  • Seize opportunities during communications with Adopters to transition them into Donors for the organization
  • Diligently and thoroughly address concerns raised by Adopters to prevent adoption returns
  • As required, request support from the Development Manager for Donor transition or from the Adoptions Coordinator for adoption return prevention and post-adoption concerns
Qualifications
  • 18 years of age minimum
  • Excellent customer service skills
  • Speak, listen and write in clear, thorough and timely manner using appropriate communication tools and techniques
  • Self-motivated and demonstrates attention to detail
  • Knowledge of, or experience with, Sumac and Petpoint an asset
  • Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of this volunteer role and of the organization
  • Experience in animal care, health and/or behaviour beneficial
  • Demonstrates understanding and passion for animal welfare
  • Willing to learn about GTHS donor and adoption programs
  • Own computer/tablet, telephone and internet access

Dog Adoption Counselor

The Georgian Triangle Humane Society is a not-for-profit charity that provides abandoned, neglected and abused domestic animals a second chance in life at a forever home. The Adoptions Team facilitates the adoption and subsequent retention of approximately 1300 homeless animals annually, and the Dog Adoption Counselor contributes towards this success by answering any questions about dog ownership, the adoption process and the dogs and puppies available for adoption. This role is integral to matching the right dog (personality type, energy level, special home requirements, etc.) with the right adopter.

Description
Reporting to the Adoptions Coordinator, the Dog Adoption Counselor prepares adoption kits, answers questions about the dogs and puppies we have available for adoption and conducts ‘Meet & Greets’ with our dogs and potential adopters. The Dog Adoption Counselor also assists with the completion of adoption applications and facilitates the adoption.
Time Commitment
From 11.45am until approximately 4pm.  A minimum commitment of six months is required.
Roles and Responsibilities
  • Consistent and open communication with Adoptions Coordinator
  • Review information on dogs available for adoption prior to Adoption Hours (name, age, size, background, medical / special needs, etc.)
  • Spend time with dogs to assist with the perfect match
  • Answer visitors’ and potential adopters’ questions about dogs available for adoption
  • Answer basic questions about the organization
  • Seize opportunities during conversation to transition potential adopters into volunteers or donors
  • Outline ‘Adopters Welcome’ process to potential adopters
  • Assist adopters with completion of adoption applications
  • Ensure any behavioural or health related questions specific to the animal are communicated
  • Diligently and thoroughly address concerns raised by adopters to prevent adoption returns
  • Liaise with Dog Care staff to arrange dog leash up for ‘Meet & Greets’ and upon successful adoption
  • Decide on suitability of potential adopter for dog selected
  • Assist Customer Service Coordinators with adoption processing
  • Assist Cat Adoption Counselor during shift, as needed
  • Create dog name tags
  • Prepare adoption kits on an as needed basis
Qualifications
  • 18 years of age minimum
  • Demonstrates understanding and passion for animal welfare
  • Experience working with or handling dogs
  • GTHS Dog Care training is required
  • Self-motivated
  • Excellent customer service skills
  • Good communication skills
  • Administrative skills
  • Ability to follow protocol
  • Ability to work alone and in a team environment
  • Knowledge of, or experience with, PetPoint an asset
  • Versed at using a device such as an iPad / tablet
  • Willingness to learn Cat Adoption Counselor role, to support teammates as needed (cross-training will be provided)
Positions currently available

Good with people and dogs? Our Adoptions Team is in search of a new Dog Adoption Counselor to join their team on Fridays from the end of May, but we’d love to hear from you now to get the ball rolling :)

All applications are acknowledged, so please check your email inbox (and junk/spam folder) for a response.

Apply now

Cat Adoption Counselor

The Georgian Triangle Humane Society is a not-for-profit charity that provides abandoned, neglected and abused domestic animals a second chance in life at a forever home. The Adoptions Team facilitates the adoption and subsequent retention of approximately 1300 homeless animals annually, and the Cat Adoption Counselor contributes towards this success by answering questions about cat ownership, the adoption process and the cats and kittens available for adoption. This role is integral to matching the right cat (personality type, energy level, special home requirements, etc.) with the right adopter.

Description
Reporting to the Adoptions Coordinator, the Cat Adoption Counselor prepares adoption kits, answers questions about the cats and kittens we have available for adoption. The Cat Adoption Counselor also assists the public with the identification of cats and kittens in the adoption rooms, provides assistance with the completion of adoption applications and facilitates the adoption. There is also the opportunity to attend off-site adoption events in the community.
Time Commitment
One shift a week, from 11.45am until approximately 4pm, (plus attendance at off-site events if desired).  A minimum commitment of six months is required.
Roles and Responsibilities
  • Consistent and open communication with Adoptions Coordinator
  • Review information on cats available for adoption (name, age, background, medical / special needs, etc.)
  • Spend time with cats to assist with the perfect match
  • Answer visitors’ and potential adopters’ questions about cats available for adoption
  • Use microchip scanner to identify cats
  • Answer basic questions about the organization
  • Seize opportunities during conversation to transition potential adopters into volunteers or donors
  • Outline ‘Adopters Welcome’ process to potential adopters
  • Assist adopters with completion of adoption applications
  • Ensure any behavioural or health related questions specific to the animal are communicated
  • Diligently and thoroughly address concerns raised by adopters to prevent adoption returns
  • Decide on suitability of potential adopter for cat selected
  • Assist Customer Service Coordinators with adoption processing
  • Assist Dog Adoption Counselor during shift, as needed
  • Prepare adoption kits on an as needed basis
  • Attend ad hoc local off-site adoption events, if desired
Qualifications
  • 18 years of age minimum
  • Demonstrates understanding and passion for animal welfare
  • Experience working with or handling cats
  • Self motivated
  • Excellent customer service skills
  • Good communication skills
  • Administrative skills
  • Ability to follow protocol
  • Ability to work alone and in a team environment
  • Knowledge of, or experience with, PetPoint an asset
  • Versed in using a device such as an iPad / tablet
  • Willingness to learn Dog Adoption Counselor role, to support teammates as needed (cross-training will be provided)

Canine Adoption Administrative Volunteer

The Georgian Triangle Humane Society is a not-for-profit charity that provides abandoned, neglected and abused domestic animals a second chance in life at a forever home. The Adoptions Team facilitates the adoption and subsequent retention of approximately 1200 homeless animals annually, and the Canine Adoption Administrative Volunteer contributes towards this success by touching base with all GTHS Dog Adopters.

Description
Reporting to the Adoptions Coordinator, the Canine Adoption Administrative Volunteer is responsible for helping to manage the Dog Adoption Follow-up for the Georgian Triangle Humane Society. The incumbent represents the GTHS in a professional manner and is responsible for touching base with all GTHS Dog Adopters in a timely manner and recording communications with Dog Adopters. Key components of this role will be to prevent adoption returns and transition adopters into donors, utilizing exceptional customer service skills.
Time Commitment
Approximately 4 hours per week, working from home. A minimum commitment of 6 months is required.
Roles and Responsibilities
Complete post-adoption follow-up
  • Adoption Administrative Volunteer will be expected to use a GTHS provided Microsoft Office email address
  • On a weekly basis, send a follow-up email to our recent adopters (list of animals adopted will be provided each week by the Adoptions Coordinator)
  • Enter Adopters’ information into Sumac
  • Research Adopters in Petpoint and Sumac for any staff memos about the adopted animals
  • Contact GTHS Dog Adopters 7-10 days post-adoption, after double-checking Petpoint for any recent communications between Adopters and GTHS staff members
  • Follow the GTHS script for all post-adoption emails and phone calls
  • Record details of all post-adoption Adopter communications in the Sumac database
  • Relay any concerns requiring attention or action to the Adoptions Coordinator
  • Write and mail a hand-written ‘thank you’ card to GTHS Adopters within a few weeks post-adoption (cards and stamps are collected from the Animal Centre, as needed)
  • Consistent and open communication with the Adoptions Coordinator
Respond to enquiries
  • Provide responses to any general questions raised about the GTHS
  • Must be familiar with GTHS adoption process and able to answer basic questions about the organization
  • Ensure any behavioural or health related questions specific to the Adopter’s animal immediately get directed to the Adoptions Coordinator
  • Ensure any important information is captured in the appropriate database(s)
  • Direct additional Adopter information requests or follow-up calls to the appropriate GTHS staff member by email
 Optimize contact with Adopters
  • Seize opportunities during communications with Adopters to transition them into Donors for the organization
  • Diligently and thoroughly address concerns raised by Adopters to prevent adoption returns
  • As required, request support from the Development Manager for Donor transition or from the Adoptions Coordinator for adoption return prevention and post-adoption concerns
Qualifications
  • 18 years of age minimum
  • Excellent customer service skills
  • Speak, listen and write in clear, thorough and timely manner using appropriate communication tools and techniques
  • Self-motivated and demonstrates attention to detail
  • Knowledge of, or experience with, Sumac and Petpoint an asset
  • Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of this volunteer role and of the organization
  • Experience in animal care, health and/or behaviour beneficial
  • Demonstrates understanding and passion for animal welfare
  • Willing to learn about GTHS donor and adoption programs
  • Own computer/tablet, telephone and internet access

Adoptions Photographer

The Georgian Triangle Humane Society is a not-for-profit charity that provides abandoned, neglected and abused domestic animals a second chance in life at a forever home. The Adoptions Team facilitates the adoption and subsequent retention of approximately 1300 homeless animals annually, and the Adoptions Photographer contributes towards this success by helping raise awareness of the cats and dogs who are waiting to be adopted.

Description
Reporting to the Adoptions Coordinator, the Adoptions Photographer takes photographs and videos of our adoptable animals and uploads the content to PetPoint for visibility by members of the public who are looking to adopt.
Time Commitment
Approximately 2 hours per week, ideally twice a week (1 hour per visit to GTHS).  A minimum commitment of 6 months is required.
Roles and Responsibilities
  • Take close-up images and videos to effectively promote and showcase the personality of each adoptable animal
  • Upload images and videos to PetPoint
  • Coordinate with the Adoptions Coordinator for overlooked animals requiring new / additional images
  • Liaise with the Cat Care and Dog Care Coordinators, as required, to access adoptable animals
Qualifications
  • 18 years of age minimum
  • A commitment to animal welfare
  • Experience working with or handling cats and dogs
  • Self-motivated and demonstrates attention to detail
  • Interest in photography is an asset
  • Independent
  • Able to work alone and in a team environment
  • Good communication skills
  • Must have a cellphone / camera
  • Must have internet access and device such as cellphone / tablet / laptop / desktop computer for image uploads
  • Knowledge of, or experience with, PetPoint an asset

Stay informed on GTHS events, initiatives and programs. Learn how the GTHS team is serving the pets and people of the South Georgian Bay Area. Read heart-warming Happy Tails about GTHS Alumni. See a lot of really cute pictures of dogs and cats!